Refund Policy
At Strieka, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and transparent refund process.
Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return:
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The item must be unused, unwashed, and in its original condition
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All original tags and packaging must be intact
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The product must not show signs of wear, damage, or alteration
Items that do not meet these conditions may not be accepted for return.
Non-Returnable Items
The following items are not eligible for return:
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Products purchased during final sale or clearance
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Items that have been used, washed, or damaged after delivery
Refunds
Once we receive and inspect the returned item, we will notify you about the approval of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.
Please note that depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging. Our team will resolve the issue as quickly as possible.
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: support@strieka.com
