PLAY YOUR GAME

It says delivered, but I haven’t received it

Check with neighbours and building security, then contact us within 48 hours.

  • Check with family members, neighbours and your building’s reception or security.
  • Look for a delivery note or call from the courier.

If you still can’t find it, email support@strieka.com within 48 hours of the delivery update with your order number, and we’ll raise it with the courier.

Still need help?

Our team replies to every message. Include your order number if your question is about an order.

Customer supportsupport@strieka.com
Bulk & businessbusiness@strieka.com
Track a parcelTrack your order